Dark pattern sales by airlines, online agents deemed ‘cybercrime’ Context Following complaints about practices by airlines and online travel agents that involve tricking customers into making unintended purchases — such as paying for seats — while booking flight tickets, which one government official referred to […]
Centre to stop sites from weaving ‘dark patterns’ to mislead buyers Context On the draft rules for preventing and regulating “dark patterns” on the Internet, notably in e-commerce platforms, the Centre has requested feedback from the general public. The recommendations cover how to avoid and […]